Immediate Life Support (ILS)- Healthcare

95 videos, 5 hours and 40 minutes

Course Content

When communication breaks down

Video 5 of 95
4 min 10 sec
English
English
Want to watch this video? Sign up for the course or enter your email below to watch one free video.

Unlock This Video Now for FREE

This video is normally available to paying customers.
You may unlock this video for FREE. Enter your email address for instant access AND to receive ongoing updates and special discounts related to this topic.

Consequences of Communication Breakdown in Emergencies

Introduction

Exploring the potential repercussions when communication breaks down during emergency situations.

1. Inaccurate Information

Delayed Response: Inaccurate details provided to the control room can lead to delays in ambulance deployment.

Wrong Location: Providing incorrect road names or town names may dispatch the crew to the wrong area.

Proper Prioritization: Be honest about the severity of the situation to ensure appropriate response prioritization.

2. Ambulance Crew Confusion

Difficult to Prioritize: Missing or incomplete information from the caller can lead to confusion for the ambulance crew.

Utilize Conscious Patient: Gather essential details while the patient is conscious to aid in better decision-making.

3. Poor Hospital Handover

Drugs and Medications: Inaccurate documentation may result in administering drugs that clash with the patient's history.

Accurate Flow of Data: Proper documentation ensures a smooth flow of accurate information through the healthcare system.

4. Continuity of Care

Discharge to GP: Information is passed to the patient's GP upon discharge, influencing ongoing care decisions.

Chain of Communication: The communication process begins with the emergency call and continues until the GP receives discharge notes.

Accuracy is Key: Double-check and ensure the accuracy of information at every step for optimal patient outcomes.